Welcome to the Least Dramatic Part of Your Adventure™. At CrispCommerce.com, we know even the boldest slope conquerors occasionally order the wrong size mid-powder-day adrenaline rush. No sweat—our 30-Day Frost-Free Guarantee ensures your refund process is smoother than fresh corduroy.
The CrispCommerce Promise: No Drama, Just Refunds
If your gear isn’t keeping up with your sends (or your style), we’ve got your back. Here’s the lowdown:
30-Day Frost-Free Guarantee
Hassle-Free Returns: Changed your mind? Wrong size? Accidentally ordered a jacket rated for Everest when you’re a beach bum? Send it back within 30 days for a full refund or exchange.
Condition Matters: Gear must be unused, unwashed, and tag-attached. (If your jacket looks like it’s been through a yeti rodeo, we might have to chat.)
Global Returns: Whether you’re in Reykjavik or Rio, our returns portal works faster than a chairlift.
How to Return Your Gear (Without Losing Your Chill)
Start Here: Log into your account, click “Manage Orders,” and slap that “Return” button. No account? No problem—email support@crispcommercee.com with your order number.
Pack It Up: Stuff everything back into its original packaging. Lost the box? Any sturdy box works—just don’t ship it in a grocery bag. (We’ve seen things.)
Ship It: We’ll email you a prepaid label. Drop it off, track it, and let us handle the rest.
Pro Tip: Keep the tracking number. It’s like a beacon for your refund.
When Will Your Refund Arrive?
Refund Speed: Once we get your gear, we’ll process your refund in 3-5 business days. Translation: Faster than you can say, “I regret nothing!”
Payment Method: Money goes back to your original payment source. Bank delays? Blame them, not us.
Exceptions (Because Life Isn’t Perfect)
Final Sale Items: Marked “NO RETURNS” because they’re cheaper than a ski lift hot chocolate.
Custom Gear: Personalized patches or monogrammed mittens? Those are yours forever, buddy.
Gift Cards: Non-refundable, but highly giftable.
Sustainability Note: Returns with a Conscience
We hate waste more than a skier hates slush. Returned items in mint condition get sanitized and rehomed. Slightly loved? Donated to mountain rescue teams or upcycled into gear for snow-loving pups.
CRISPCOMMERCE LLC Email: support@crispcommercee.com Tel: ((+1) 6505312020 Company Address: 314 KENWOOD DR, AMORY, MS 38821
